Privacy and Return Policy

What this Privacy Statement Covers
This CentralTECH Privacy Statement is applicable worldwide and covers how CentralTECH treats personal information collected by us through the majority of our websites, through CentralTECH Solutions, and offline. It does not apply to those sites that do not display or link to this Privacy Statement or that have their own privacy statements.

Collection of Your Personal Information
We will always tell you before we collect any Personal Information from you and will inform you of the purpose of the collection. “Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, occupation, and other information required to provide a Solution, or carry out a transaction that you have requested. On some of our websites, we may collect third party Personal Information such as name, email and phone number, and we will assume that you have the third party's permission to provide us the information. This information is only collected and used for the purpose it was intended.

Uses of Your Personal Information
We will only use your Personal Information in the way we specified when it was collected. We will not subsequently change the way your Personal Information is used without your consent. Some of the ways we may use your Personal Information include to:

* process your orders and deliver the Solutions that you have ordered.
* keep you up to date on the latest Solution announcements, software updates, software upgrades, system enhancements, special offers, and other information, provided that you can edit your marketing preferences at any time as described below. This may occasionally include information from other companies about products and services that can add value to your CentralTECH Solutions.
* provide support and assistance for our Solutions, including the provision of security patches (if applicable).
* provide the ability to create personal profile areas and view protected content.
* provide the ability to contact you, and provide you with shipping and billing information.
* provide customer feedback and support.
* provide and administer contests, sweepstakes or other marketing or promotional activities on our websites.
* conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
* support recruitment inquiries (for more information, please see the worldwide Candidate Privacy Policy).
* understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest to you.
* allow you to forward information to another individual, such as a friend or co-worker who you believe is interested in receiving the information. CentralTECH does not store the personal information of the third party. We use the email address and contact name (if applicable) for the sole purpose of sending a one-time email on your behalf.
* meet contract obligations.
* administer and process your certification exams.